Not your fault, however. TV is about 6 years old. We had lost remote long ago. We made a trip to Africa, and took over 5,000 pictures. We had to buy your remote to work the WiseLInk function on TV; your remote DID work it. However, in 6 years, cameras, cell phones and flash drives seem to have changed. The WiseLink function (for inputting pictures from flash drives, etc) shows 3 out of every 4 pictures as "Format Not Supported". Thanks, though! John