I opened the package and the remote looked new. I popped in a couple of batteries and it worked like it was new. Great value - good price! - I found one for half this price from Thailand but it was going to take weeks to get here. This one arrived in several days. - Competitively priced, many others were up to 3x the price of this one. - Some of the others were not identical but supposedly would work like the original. I preferred having one like the original. If I need another remote I'll come back to these folks!