My mother received a TV from a family member, but the original remote was broken. As it's an older TV, we couldn't get the replacement remote from the original manufacturer. I ordered the remote from your company, and received it in just a few days. My mother is now enjoying the ability to use her TV without having to get up and go change channels or volume. She is 85 years old and has difficulty walking, so this aids her greatly. I will highly recommend your company to anyone I know who needs to find a replacement remote for a TV, DVD or other device.