Shipment was on time, item was well packaged, so far working as advertised. Understand this is my 3rd remote purchased since I purchased this Yamaha home stereo system, due to the manufacturer of the product and not the seller. Buttons eventually fail to function properly due to poor materials used. Seems to be a common issue with most remote controls. I give the seller 5 Stars, in 6 months will see for the remote.